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Author Archives: admin
From The Horses Mouth – Thompson Dunn 2011 Customer Survey
Thompson Dunn’s priority is adding value to our clients and we do not make assumptions about how to do so. We gather feedback in order to understand how effectively we are meeting and exceeding our client’s expectations, how we can improve and what issues our clients are currently facing. To do this, we commission an [...]
Posted in Business Psychology Tagged Charlotte Conrad, Customer Survey, Thompson Dunn Leave a comment
National Solicitors Selling Survey Results 2011
What has changed?
Reforms under the Legal Services Act, dubbed “Tesco Law” will make the UK legal market one of the most deregulated in the world and have been described as the legal equivalent of the City of London’s “Big Bang” in 1986.
However, the National Solicitor Selling Survey (NSSS), 2010 revealed that law firms were in [...]
Posted in Coaching and mentoring, The Legal Sector Tagged Charlotte Conrad, Coaching, Legal Sector Leave a comment
I dislike my boss – but how should I deal with it?
The article below was featured in a FT article in the Executive Appointments section on the 23rd June 2011. For the full article click here.
“I don’t like my boss; I don’t rate him and don’t think he does a good job. I suspect the feeling is shared by colleagues but I don’t really know. I’m [...]
Coaching Psychology at Thompson Dunn
Why do we assess?
The Thompson Dunn approach is ‘whole-brained’, client-centered coaching, including scientific models, coaching methods, experience and intuition.
We use assessments to provide a baseline and subsequently combine them with a creative process designed to specifically fit the individual’s needs.
The assessment process provides the following:
1. Data to draw inferences in collaboration with the client about [...]
Posted in Coaching and mentoring Tagged Business Psychology, Charlotte Conrad, Coaching, Coaching Psychology Leave a comment
Coaching Methodologies
Cognitive Behavioural Therapy
In coaching, the Cognitive Behavioural Therapy (CBT) approach provides useful frameworks and techniques to help clients understand how their thinking patterns and feelings impact on performance.
CBT evolved from Kelly’s (1955) Personal Construct Theory, which moved away from the notion of the ‘therapist’ as the expert and towards empowerment of the client. Coaching using [...]
Survey Suggests Lack of Engagement at Legal Firms
Promoting a culture of sales and marketing
During the summer, legal professionals across England and Wales were invited to take part in a national survey to gauge attitudes and activities of sales and marketing in their sector. The Legal Services Act, Clementi and Jackson Reports and increasing competition for legal services have put considerable pressure on [...]
“80% of Business Financial Decisions Are Made Emotionally”?
A Workshop to Understand How Behaviour Shapes Financial Decisions
The Thompson Dunn workshop on the Thames could not have been timelier. While we were chartering the murky waters of Decision Making and Finance, Chancellor George Osborne unveiled the 2010 Spending Review. Later, BBC Political Editor Nick Robinson described the financial statement as a [...]
Posted in Intuition Tagged decision making, Decision Profile Questionnaire, decisions, emotional, finance, improve decision making, Intuition, rational Comments closed
Integral Life Practice – Bhutan
The photos below were taken during Pat’s visit to Bhutan in 2010.
Bookmark It
Posted in Integral Life Practice Leave a comment
National Solicitors Selling Survey Results 2010
During the summer, legal professionals across England and Wales were invited to take part in a national survey to gauge attitudes and activities in sales and marketing in their sector. The Legal Services Act, Clementi and Jackson Reports and increasing competition for legal services have put considerable pressure on solicitor firms to adapt.
Arguably this is [...]
National Solicitors Selling Survey 2011 Executive Summary